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What's an escape room?
An escape room is an activity where you and your favorite people work as a team in order to find a resolution to a story presented to you. With us, you've only got 60 minutes to figure out all the puzzles, so you'll have to move quickly!
Are we locked in?
No. Our nanobots freak people out enough; we don't need to also be the business that falsely imprisons people.
What if we don't know what to do next?
That's what our game masters are for. Be nice to them; the more they like you, the more hints they'll be willing to give when you ask.
Can I leave the room at any time?
Yep. You can leave the room for any reason. Feel free to leave and go to the restroom, call your baby or cat sitter, or escape the odors of your friend's plus one. Just remember that the clock is still ticking, so maybe don't go out for a Starbucks break (but bring your Game Master something back if you do).
What time should I arrive?
Feel free to come within five minutes of the time you scheduled with us. Make sure to complete waivers beforehand so you are not delayed.
Am I being recorded?
Yes. You are on camera during our escape rooms for three reasons:
- For the safety of everyone involved.
- So that you can receive hints when needed.
- So the nanobots can review the footage to understand humans better.
We might sometimes want to use recorded footage for promotional materials, but we will always ask for your permission if the recording makes your identity known.
Do I need to sign a waiver?
Yes, so you can understand our obligations to you and your obligations to us. Our escape rooms are safe so long as the rules are followed and staff directions are adhered to. Waivers let you know these rules and what risks you take on if you don't adhere to them.
Here's the text for the waiver if you want to know it ahead of time.
What is your refund policy?
Tickets are non-refundable. Don't worry: if you don't know how many tickets you need, just buy the minimum three required, and you can have others pay at the door.
Can I reschedule?
Yes, but it is only free if you reschedule before the day of your booking. Rescheduling on the day of your booking costs an additional $50.
What if I'm late?
You will lose time in the room. This is why it is important to come within 5 minutes of the scheduled time you booked.
What if I'm early?
Thank you for being punctual, but we typically will be resetting rooms, so we may not be able to accommodate those who arrive more than five minutes before the scheduled start time.
Are there strangers with me?
No,all rooms are private. We know people are gross and weird, so you only have to play with the people whose grossness and weirdness you are used to.
Can I add people after booking?
Yes. Additional participants can pay at the door. However, please remember that our rooms have a maximum number of participants; check the room description page to see how many people can play per game (usually up to 8, but sometimes 6).
Can my toddler go in the room?
All children are able to enter the room, but each child 4 and under must have their own adult supervising them. Children 4 and under do not need to pay to enter the room.
Can kids play on their own?
Each child 4 and under must have their own adult supervising them. Children from 5 to 12 must have at least one adult in the room with them. Children 13 and up may play with no adults, but a parent or guardian must sign their waiver for them.
Can I come intoxicated?
Please do not come intoxicated. Our gamemasters have the right to refuse service to you if you are intoxicated, and you will receive no refund if they do.